Bank Austria Creditanstalt Annual Report 2003

Income statement figures (in € m)	2003	Change	2002	Change	2001

Net interest income after losses on loans and advances	1,709	– 3.4%	1,770	– 10.1%	1,969
Net fee and commission income	1,134	5.4%	1,076	1.4%	1,061
Net trading result	220	– 4.7%	231	– 11.4%	261
General administrative expenses	–2,479	– 1.0%	–2,503	– 9.7%	–2,773
Operating profit	602	5.3%	572	3.7%	552
Net income before taxes	648	28.5%	504	– 23.0%	655
Consolidated net income	442	43.0%	309	– 36.0%	483


Balance sheet figures (in € m)	2003	Change	2002	Change	2001

Total assets	137,053	– 7.4%	147,968	– 7.3%	159,597
Loans and advances to customers after loan loss provisions	72,541	– 0.4%	72,826	– 3.3%	75,325
Primary funds	76,642	– 7.7%	83,009	– 8.2%	90,380
Shareholders’ equity	5,815	26.2%	4,610	– 5.4%	4,875


Key performance indicators (in %)	2003		2002		2001

Return on equity after taxes (ROE)	8.7		6.5		10.2
Return on assets (ROA )	0.31		0.20		0.30
CEE contribution to net income before taxes	23.3		29.4		24.7
Cost/income ratio	69.9		69.3		68.8
Net interest income/avg. risk-weighted assets	3.28		3.32		3.52
Risk /earnings ratio	21.5		23.3		26.3
Credit risk charge/avg. risk-weighted assets	0.70		0.77		0.93
Total capital ratio	13.1		11.2		13.0
Tier 1 capital ratio	7.8		6.8		7.8


Staff	2003	Change	2002	Change	2001

Bank Austria Creditanstalt (full-time equivalent)	30,377	2.0%	29,767	– 7.5%	32,164
Austria (BA-CA AG and its Austrian subsidiaries that support its core banking business)	11,410	– 4.2%	11,916	– 5.7%	12,636
CEE and other subsidiaries	18,967	6.3%	17,851	– 8.6%	19,528
of which: Poland	11,115	– 8.1%	12,089	– 16.0%	14,387


Offices	2003	Change	2002	Change	2001

Bank Austria Creditanstalt	1,311	– 2.5%	1,345	4.8%	1,284
Austria	413	– 8.0%	449	– 14.8%	527
CEE countries and rest of world	898	0.2%	896	18.4%	757
of which: Poland	519	– 7.5%	561	– 13.6%	649